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Business & Cross Cultural Etiquette

"It embraces everything. It is ethics. It is honour." - Emily Post


In today's competitive business world, projecting a positive, professional image as a representative of your company is vital to your company and to your personal success

Workshop Content

  • Business Small Talk & Networking
  • Western Dining Etiquette
  • Chinese Dining Etiquette
  • Wine Selection & Appreciation
  • Dressing to Influence
  • Deportment & Body Language
  • Cross Cultural Etiquette
  • Social vs Business Etiquette


  • 1 day, 1 1/2 day or 2 day workshop

Learning Outcomes

  • Project your company's corporate branding through an understanding of the principles of successful personal imaging
  • Conduct yourself confidently in business and Social occasions with people of different cultural and social backgrounds
  • Build rapport, business leads and relationships with effective skills in networking and small talk

Our Clients’ Word

  • The trainer makes EVERYONE go through the Opening & Closing script and make sure they learn from it and most of the reps/ sups are not embarrassed or shy about it. Singapore Press Holdings - Creating the 5 Star Customer Experience on 28th June 2013
  • It had lots of practical attempts to cover the course. Olam - Power of Influence on 25th July 2013
  • Enjoyed the activity, enjoyed the course and learned about the bonding for team building. Olam - Managing Work Relationships Effectively on 30th July 2013
  • Very interactive, applicable to everyday life skills that can be acquired by practice and ways to help. UBS - Personal Branding and The Art of Communication on 11st July 2013
  • Presenter was interesting & very knowledgeable. Prudential - Lunch Talk : Boardroom Etiquette on 14th August 2013
  • The role plays were engaging and interesting. Capitaland - Service Excellence on 30th September 2013
  • The tip about networking was very useful. The choices of clothes and colors combination were very interesting. SGX - Professional Presence on 1st & 2nd October 2013
  • Happy atmosphere, interesting game, email writing, nature analyze. GTNexus - Delighting Your Customers on 19th October 2013
  • The color imaging and image perception are very useful and appropriate as frontline staff are the first impression clients get. Fullerton Hotel – Professional Image 16th October 2013
  • Very interactive and practical! AON - Persuasive Presentation Skills on 24th October 2013