portfolio events news 7 gallery

Emotional Intelligence

"No matter how much a man can do, no matter how engaging his personality may be, he will not advance far in business if he cannot work through others."

Purpose

Learn to develop Emotional Intelligence as research shows convincingly that EQ is more important than IQ in almost every role and much more important in leadership roles.

Workshop Content

  • Core Competencies of Emotional Intelligence
  • Daniel Goleman's Five Dimensions of Emotional Intelligence
  • Recognize the EI Resources in one’s Environment
  • The EI Model for Managing Emotions
  • Know Thyself - Harrison Assessment – Paradox Graph

Format:

  • 1 day or 2 day workshop

Benefits:

  • Demonstrate an increased range of emotional intelligence and communication skills by using the communication and emotional intelligence action plan
  • Identify a personal action plan based on Harrison's Paradox graph.
  • Expand your sphere of influence and create a circle of champions.

Our Clients’ Word

  • The trainer makes EVERYONE go through the Opening & Closing script and make sure they learn from it and most of the reps/ sups are not embarrassed or shy about it. Singapore Press Holdings - Creating the 5 Star Customer Experience on 28th June 2013
  • It had lots of practical attempts to cover the course. Olam - Power of Influence on 25th July 2013
  • Enjoyed the activity, enjoyed the course and learned about the bonding for team building. Olam - Managing Work Relationships Effectively on 30th July 2013
  • Very interactive, applicable to everyday life skills that can be acquired by practice and ways to help. UBS - Personal Branding and The Art of Communication on 11st July 2013
  • Presenter was interesting & very knowledgeable. Prudential - Lunch Talk : Boardroom Etiquette on 14th August 2013
  • The role plays were engaging and interesting. Capitaland - Service Excellence on 30th September 2013
  • The tip about networking was very useful. The choices of clothes and colors combination were very interesting. SGX - Professional Presence on 1st & 2nd October 2013
  • Happy atmosphere, interesting game, email writing, nature analyze. GTNexus - Delighting Your Customers on 19th October 2013
  • The color imaging and image perception are very useful and appropriate as frontline staff are the first impression clients get. Fullerton Hotel – Professional Image 16th October 2013
  • Very interactive and practical! AON - Persuasive Presentation Skills on 24th October 2013