Business Writing

“Those who write clearly have readers, those who write obscurely have commentators." ~ Albert Camus

Overview

Practice makes progress. That is half true when it comes to writing well. Having a good grasp of the updated concepts and applying them confidently form the basis of professional writing. In this workshop, the participants will be motivated to master and polish their business writing style to present with structure, language and format.

Workshop Contents

• Communication Overview
  
• Positive Image via Written Communication
  
• Reader-Friendly Tools Overview
  
• Communication via E-mail
  
• Practice Using Reader-Friendly Tools
  
• Effective Letter Writing – Structure and Review
  
• Effective Letter Writing – Edit and Practice
  
• Handling Conflict – Role-play and Review
• Taking Minutes
  
• Methods of Reporting
• Use of Graphic Elements

Duration

2-day workshop

Learning Outcomes

• Analysing audience focus
  
• Structuring relevant content and being more audience focused
  
• Choosing factual and tactful words
• Presenting with user-friendly formats
• Producing a refined message