Purpose
Effective interpersonal skills open doors for better understanding, stronger support and more fun among people
To enhance both personal and organizational development. The participants will improve their self-awareness for communication impact
Programme Contents
- Overcoming Communication Barriers
- Verbal Communication
- Building Rapport
- Personality Analysis
- Communication Strategies
- Active Listening Skills
- Handling Difficult Situations
- Healing Conversations
- Getting & Giving Feedback
- Influencing Others
Format
1 day or 2 day workshop
Benefits:
- Improve communication skills amongst superiors, peers, subordinates and customers
- Achieve prompt action
- To practice “feel good” communication skills to build relationships positively