Archives: Courses

Dealing with Disagreements

“Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.” – Ronald Reagan Purpose Conflicts and

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Leveraging Your Personal Impact

“Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of

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Communicate with Impact & Influence

“The business off business is relationships: the business of life is human connection.” Purpose The aim of this workshop is to equip

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The Power of Feedback

“Feedback is the breakfast of champions.” – Ken Blanchard Purpose It has long been recognized that feedback can be a powerful

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Game Changing Conversation

“Knowing others is wisdom, knowing yourself is enlightenment.” – Lao Tzu Purpose This workshop will enhance knowledge and develop

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Stakeholder Management

“INSANITY: doing the same thing over and over again and expecting different results.” – Albert Einstein Purpose Stakeholder

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Leading & Managing for Win-Win Results

“A team is NOT a bunch of people with job titles, but a congregation of individuals, each of whom has a role which is understood by other

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Projecting a Professional Image

Workshop Content Recognise the impact of one’s professional image on the organization The link between personal brand and professional presence The

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Demonstrate the Service Vision

Workshop Content Project the Brand Message and demonstrate service delivery in accordance with the vision, mission and values Code of conduct in

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