Projecting a Professional Image

Workshop Content

  • Recognise the impact of one’s professional image on the organization
    • The link between personal brand and professional presence
    • The believability factor – Align the 3 V’s
    • Identify personal brand message and make sure it aligns to SIA’s brand message
  • Project a Professional Image
    • Principles of Non-verbal communication
    • Deportment & Body Language
    • Skincare, hairstyles and Make-up
    • Social Business Etiquette
  • Communicate professionally with customers in accordance with your organization’s guidelines
    • Monitor other’s reactions to own professional image by observing and obtaining verbal and no-verbal feedback from customers, peers and supervisors


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