Cross Cultural Communication

“Preservation of one’s own culture does not require contempt or disrespect for other cultures."


To function and interact confidently with audiences of different cultural backgrounds.

Workshop Contents

  • Definition of Culture
  • Components & Levels of Culture
  • Norms, Values & Basic Assumptions
  • Empathy vs. Ethnocentrism
  • Working with Specific Cultures
  • Communicating Across Cultures
  • A Model for Business Success
  • Role-Plays & Case Studies


1-day or 2-day workshop

Learning Outcomes

  • Work effectively & productively in a multicultural context
  • Develop a global mindset along global competencies
  • Adopt skills, attitudes and behaviours to trust, respect and support communication between
    colleagues & clients

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