Dealing with Disagreements

“Peace is not absence of conflict, it is the ability to handle conflict by peaceful means." ~ Ronal Reagan

Overview

Conflicts and Disagreements are an inevitable part of our daily lives. The workshop aims to improve a person’s conflict management skill.

Workshop Contents

  • Conflict Management – Theory
  • Conflict Management with Thomas Kilmann
  • Managing Disagreements with Effective Communication Skills

Duration

1-day workshop

Learning Outcomes

  • Relate to and align personal role with the interest of stakeholders
  • Choose to balance between task and relationship needs
  • Use strategic thinking as well as empathy and flexibility to build win-win relationships
  • Develop a collaborative mind set to engage and communicate with confidence
  • Value and maintain relationships by managing difficult situations and conflict effectively

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