Game Changing Conversation

“Knowing others is wisdom, knowing yourself is enlightenment." ~ Lao Tzu

Overview

Conversation is one of the most powerful tools of success. This workshop will give you penetrating insights into the art of conversation and develop your abilities to become an impressive and persuasive communicator who focuses on win-win, game-changing conversations.

Workshop Contents

• Know Yourself
  
• Managing Emotions Before Engaging in Game Changing Conversations
  
• Communication and Assertiveness
  
• Skillful Communication
  
• Embed the learning – Learning & Action Journal, Peer Sharing

Duration

1-day workshop

Learning Outcomes

• Select how best to effectively and openly communicate with all stakeholders
• Identify specific behaviours that demonstrate each of the emotional intelligence competencies in the workplace
• Demonstrate an increase range of emotional intelligence and effective communication skills
• Practise active listening, self-empowerment and assertive communication for optimising win-win relationships and outcomes
• Apply the communication model to build skills for a game-changing conversation
• Use specific, clear and fact-based language in communication to avoid ambiguity and misunderstanding
• Create a strategy and an action plan or practise and self-development