Our Training Workshops

  • What competency-based skills does your organization need in order improve business performance?
  • How do you ensure that learning has been achieved?
  • How many opportunities to practice do you provide within the training programme?

Our ability lies in defining needs and being able to create innovative learning approaches to transfer the required skills while optimizing learning.

With our diverse expertise we design learning to achieve competency in Soft Skills for all levels in the organization.

Our Methodology

The training methodology selected for a training workshop is critical to the effectiveness of that course. We are capable of presenting totally interactive training workshops, which provide a high degree of engagement and energy with a total learning experience.

To ensure that people maximize learning in the shortest possible time, we make use of a range of learning approaches in all of our training programmes:

  • Content customization to meet learning objectives and key takeaways
  • Individual and group assignments
  • Multi sensory facilitation techniques to stimulate learning and retention
  • Role plays, case studies, questionnaires, discussions
  • Applications & assessments using a variety of learning tools & models

Our Trainers & Coaches

Our clients may tap the resources of our team of associate trainers who have teamed up with us over the years to meet our clients’ training targets consistently. Our associate trainers have a strong track record and can support your needs globally, regionally and locally.

Welcome to Stafford & Chan Training Pte Ltd!

Stafford & Chan Training Pte Ltd Was Established In 1994 By Sharlyn Stafford And Kate Chan.

Over the years, we have acquired world-class practices in leadership, service and communication. Our boutique style approach and our international team give our clients the agility and flexibility required to navigate in a diverse global environment. This broad multi-cultural, multi-profile and multi-country exposure has enabled us to integrate our unique experience into our workshops optimize quality, depth and application.

Our Training Workshops

Stakeholder Management

“INSANITY: doing the same thing over and over again and expecting different results.” – Albert Einstein Purpose Stakeholder

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Leading & Managing for Win-Win Results

“A team is NOT a bunch of people with job titles, but a congregation of individuals, each of whom has a role which is understood by

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Leader as Coach & Mentor

“Leaders empower individuals by building trust and coaching competence in their job roles and networking skills.” – Kenneth

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Leadership vs. Management

“The results you achieve will be in direct proportion to the effort you apply” Purpose To equip individuals with the proper

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Dealing with Disagreements

“Peace is not absence of conflict, it is the ability to handle conflict by peaceful means.” – Ronald Reagan Purpose

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Communicate with Impact & Influence

“The business off business is relationships: the business of life is human connection.” Purpose The aim of this workshop is to

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The Power of Feedback

“Feedback is the breakfast of champions.” – Ken Blanchard Purpose It has long been recognized that feedback can be a

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Game Changing Conversation

“Knowing others is wisdom, knowing yourself is enlightenment.” – Lao Tzu Purpose This workshop will enhance knowledge and

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Report and Proposal Writing

“What is written without effort is in general read without pleasure” – Samuel Johnson Purpose The programme aims to transmit

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Interpersonal Communications

Purpose Effective interpersonal skills open doors for better understanding, stronger support and more fun among people To enhance both

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Business Writing

“Those who write clearly have readers, those who write obscurely have commentators” – Albert Camus Purpose To develop

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Assertive Communication

“The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and wellbeing of

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Influencing Without Authority

“Influencing & advising is not a high-pressured activity” Objective It is to address the influencing & selling strategies

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Value Propositions and Pitch Book Presentations

This workshop has been designed to equip participants with the appropriate techniques in making a presentation and in consultative advisory

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Effective Meeting Skills

The average meeting success rate is estimated as 55% by participants of Stafford & Chan’s programme Purpose Meetings fail due to

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Facilitation/ Train the Trainer Skills

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand” – Chinese Proverb Purpose

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Think on Your Feet

“Clear thinking is clear speaking” Purpose To develop quick, coherent thinking, – the bedrock of communication, while

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Persuasive Presentation Skills

“Let thy speech be better than silence – or be silent.” – Dionysius the Elder Purpose To make persuasive presentations

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Consultative and Relationship based Selling

“The fact is, everyone is in sales. Whatever area you work in, you do have clients and you do need to sell” – Jay Abraham

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Writing for Customer Service

Purpose “Those who write clearly have readers, those who write obscurely have commentators” – Albert Camus To develop

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Managing Customers in Difficult Situations

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity” –

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Voice Image

“Words mean more than what is set down on paper. It takes the human voice to infuse them with shades of deeper meaning” –

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Language Excellence

“Language is a wonderful thing. It can be used to express thoughts, to conceal thoughts, but more often, to replace thinking”

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Leveraging Your Personal Impact

“Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance

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Projecting a Professional Image

Workshop Content Recognise the impact of one’s professional image on the organization The link between personal brand and professional

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Dressing to Influence

“Dress for the job you want, not the one you have” Purpose A positive corporate image increases your customers’ awareness of

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Western and Chinese Dining Etiquette

“Consideration for others is the basic of a good life, a good society.” – Confucius Purpose To conduct yourself confidently

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Professional Image & Grooming

“You are your greatest asset. Put your time, effort and money into training, grooming, and encouraging your greatest asset” – Tom

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Body Language & Deportment

“Emotion always has its roots in the unconscious and manifests itself in the body.” – Irene Claremont de Castillejo purpose

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Networking & Building Relationships

“It’s not who you know, it’s who knows you” – Anonymous   Purpose To share and build skills for a deeper and more

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Dressing to Influence & Body Language

“Dress for the job you want, not the one you have”   “Dress buids trust & respect.”   Purpose A positive

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Personal Branding

“Before selling a product or service, you have to sell yourself first” – Stafford & Chan Purpose In today’s

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Cross Cultural Communication

“Preservation of one’s own culture does not require contempt or disrespect for other cultures” Purpose To function and interact

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Communication Across Generations

“Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after

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Business & Cross Cultural Etiquette

“Preservation of one’s own culture does not require contempt or disrespect for other cultures” Purpose To function and interact

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Projecting a Professional Image

Workshop Content Recognise the impact of one’s professional image on the organization The link between personal brand and professional

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Demonstrate the Service Vision

Workshop Content Project the Brand Message and demonstrate service delivery in accordance with the vision, mission and values Code of conduct

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Our Trainers & Coaches

Our associate trainers have a strong track record and can support your needs globally, regionally and locally.!

OUR TESTIMONIALS

What Customers Say About Us?

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