- What competency-based skills does your organization need in order improve business performance?
- How do you ensure that learning has been achieved?
- How many opportunities to practice do you provide within the training programme?
Our ability lies in defining needs and being able to create innovative learning approaches to transfer the required skills while optimizing learning.
With our diverse expertise we design learning to achieve competency in Soft Skills for all levels in the organization.
The training methodology selected for a training workshop is critical to the effectiveness of that course. We are capable of presenting totally interactive training workshops, which provide a high degree of engagement and energy with a total learning experience.
To ensure that people maximize learning in the shortest possible time, we make use of a range of learning approaches in all of our training programmes:
- Content customization to meet learning objectives and key takeaways
- Individual and group assignments
- Multi sensory facilitation techniques to stimulate learning and retention
- Role plays, case studies, questionnaires, discussions
- Applications & assessments using a variety of learning tools & models
Our Trainers & Coaches
Our clients may tap the resources of our team of associate trainers who have teamed up with us over the years to meet our clients’ training targets consistently. Our associate trainers have a strong track record and can support your needs globally, regionally and locally.
- Leadership Presence
- Networking and Building Relationships
- Effective Presentations
- Persuasive Presentation Skills
- Cross Cultural Communication
- Impact and Influence
- Managing Customers in Difficult Situations
- Team Building
- Managing Diversity
- Leading and Managing for Win-Win Results
- Effective Communication Skills
- Professional Image and Grooming
- Telephone Techniques
- Writing for Customer Service
- Consultative and Relationship based Selling
- WSQ Workshops
- Service Excellence
What Customers Say About Us?
Engaging, enjoyable and meaningful
2 days workshop has impacted and helped me a lot. I did not expect it to be so engaging, enjoyable and meaningful. It has changed my mentality too.Nanyang Business School
“Overall, very impressed with Sharlyn’s ability to facilitate and deliver.”Deutsche Bank
Extremely valuable to me personally
Your incisive questions, insights and support have proven extremely valuable to me personally. Especially your topic on grooming and have the right standing/sitting posture.Nanyang Business School Nanyang Technological University
The best one I ever had
Thank you for the excellent training. I think it's the best one I ever had, and I have learned a lot from you. I hope I can join your other trainings again in future.Rohde & Schwarz Liu Shuo – Senior Engineer
Great knowledge and training material.
Thank you very much for a great session. Personally I learnt a lot and I am sure this will improve me a great deal in the future. Overall the programme was very good. It will be very useful for future. Great knowledge and training material.MAS KREEDA