Our Workshops

  • What competency-based skills does your organization need in order improve business performance?
  • How do you ensure that learning has been achieved?
  • How many opportunities to practice do you provide within the training programme?

Our ability lies in defining needs and being able to create innovative learning approaches to transfer the required skills while optimizing learning.

With our diverse expertise we design learning to achieve competency in Soft Skills for all levels in the organization.

Our Methodology

The training methodology selected for a training workshop is critical to the effectiveness of that course. We are capable of presenting totally interactive training workshops, which provide a high degree of engagement and energy with a total learning experience.

To ensure that people maximize learning in the shortest possible time, we make use of a range of learning approaches in all of our training programmes:

  • Content customization to meet learning objectives and key takeaways
  • Individual and group assignments
  • Multi sensory facilitation techniques to stimulate learning and retention
  • Role plays, case studies, questionnaires, discussions
  • Applications & assessments using a variety of learning tools & models

Our Trainers & Coaches

Our clients may tap the resources of our team of associate trainers who have teamed up with us over the years to meet our clients’ training targets consistently. Our associate trainers have a strong track record and can support your needs globally, regionally and locally.

Welcome to Stafford & Chan Training Pte Ltd!

Stafford & Chan Training Pte Ltd Was Established In 1994 By Sharlyn Stafford And Kate Chan.

Over the years, we have acquired world-class practices in leadership, service and communication. Our boutique style approach and our international team give our clients the agility and flexibility required to navigate in a diverse global environment. This broad multi-cultural, multi-profile and multi-country exposure has enabled us to integrate our unique experience into our workshops optimize quality, depth and application.

Our Courses

Networking & Building Relationships

“It’s not who you know, it’s who knows you” – Anonymous   Purpose To share and build skills for a deeper and more

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Dressing to Influence & Body Language

“Dress for the job you want, not the one you have”   “Dress buids trust & respect.”   Purpose A positive

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Business & Cross Cultural Etiquette

“Preservation of one’s own culture does not require contempt or disrespect for other cultures” Purpose To function and interact

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Personal Branding

“Before selling a product or service, you have to sell yourself first” – Stafford & Chan Purpose In today’s

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Special Occasion Dressing

“The finest clothing made is a person’s skin, but, of course, society demands something more than this.” -Mark Twain Purpose

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Western and Chinese Dining Etiquette

“Consideration for others is the basic of a good life, a good society.” – Confucius Purpose To conduct yourself confidently

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Networking & Building Relationships

“It’s not who you know, it’s who knows you” – Anonymous   Purpose To share and build skills for a deeper and more

...Find out more!

Business & Cross Cultural Etiquette

“Preservation of one’s own culture does not require contempt or disrespect for other cultures” Purpose To function and interact

...Find out more!

Effective Meeting Skills

The average meeting success rate is estimated as 55% by participants of Stafford & Chan’s programme Purpose Meetings fail due to

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Facilitation/ Train the Trainer Skills

“Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand” – Chinese Proverb Purpose

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Think on Your Feet

“Clear thinking is clear speaking” Purpose To develop quick, coherent thinking, – the bedrock of communication, while

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Persuasive Presentation Skills

“Let thy speech be better than silence – or be silent.” – Dionysius the Elder Purpose To make persuasive presentations

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Communication Across Generations

“Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after

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Assertive Communication

“The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and wellbeing of

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Harrison Assessments – Paradox Theory

Harrison Assessments (HA) was founded by Dan Harrison 22 years ago with a single vision and purpose – to help companies optimize their human

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Persuasive Presentation Skills

“Let thy speech be better than silence – or be silent.” – Dionysius the Elder Purpose To make persuasive presentations

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Value Propositions and Pitch Book Presentations

This workshop has been designed to equip participants with the appropriate techniques in making a presentation and in consultative advisory

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Cross Cultural Communication

“Preservation of one’s own culture does not require contempt or disrespect for other cultures” Purpose To function and interact

...Find out more!

Effective Meeting Skills

The average meeting success rate is estimated as 55% by participants of Stafford & Chan’s programme Purpose Meetings fail due to

...Find out more!

Think on Your Feet

“Clear thinking is clear speaking” Purpose To develop quick, coherent thinking, – the bedrock of communication, while

...Find out more!

Assertive Communication

“The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and wellbeing of

...Find out more!

Emotional Intelligence

“No matter how much a man can do, no matter how engaging his personality may be, he will not advance far in business if he cannot work

...Find out more!

Harrison Assessments – Paradox Theory

Harrison Assessments (HA) was founded by Dan Harrison 22 years ago with a single vision and purpose – to help companies optimize their human

...Find out more!

Influencing Skills

“Influencing & advising is not a high-pressured activity” Objective It is to address the influencing & selling strategies

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Difficult Conversations

“The greatest conflicts are not between two people but between one person and himself” – Garth Brooks Purpose To develop

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Managing Customers in Difficult Situations

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity” –

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Assertive Communication

“The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and wellbeing of

...Find out more!

Emotional Intelligence

“No matter how much a man can do, no matter how engaging his personality may be, he will not advance far in business if he cannot work

...Find out more!

Interpersonal Communications

Purpose Effective interpersonal skills open doors for better understanding, stronger support and more fun among people To enhance both

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Team Building

“Strength lies in differences, not in similarities” -Stephen Covey Purpose To foster a climate that encourages and values the

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Emotional Intelligence

“No matter how much a man can do, no matter how engaging his personality may be, he will not advance far in business if he cannot work

...Find out more!

Managing the Generations

“Every generation laughs at the old fashiond, but follows religiously the new.” – Henry David Thoreau Purpose To work

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Embrace Diversity and Inclusion

“Culture is the widening of the mind and the spirit.” – Jawaharlal Nehru Purpose The focus of this workshop is to create a

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Change Management

“Change your thoughts and you change your world” – Norman Vincent Peale Purpose Workshop Content Understanding Change

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Performance Management

“Evaluate what you want – because what gets measured gets produced.” – Belasco, James A Objective: To be able to clearly

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Coaching and Mentoring

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made

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Leadership vs. Management

“The results you achieve will be in direct proportion to the effort you apply” Purpose To equip individuals with the proper

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Business Writing

“Those who write clearly have readers, those who write obscurely have commentators” – Albert Camus Purpose To develop

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Voice Image

“Words mean more than what is set down on paper. It takes the human voice to infuse them with shades of deeper meaning” –

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Language Excellence

“Language is a wonderful thing. It can be used to express thoughts, to conceal thoughts, but more often, to replace thinking”

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Professional Image & Grooming

“You are your greatest asset. Put your time, effort and money into training, grooming, and encouraging your greatest asset” – Tom

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Body Language & Deportment

“Emotion always has its roots in the unconscious and manifests itself in the body.” – Irene Claremont de Castillejo purpose

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Effective Communication Skills

“Think like a wise man but communicate in the language of the people” – William Butler Yeats purpose To improve

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Dressing to Influence

“Dress for the job you want, not the one you have” Purpose A positive corporate image increases your customers’ awareness of

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Colour & Style for Men

Does your image reflect the impression you want? Purpose To provide specific hands-on techniques that will have a new impact in your career

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Color, Style and Make-up for Women

“You are your greatest asset. Put your time, effort and money into training, grooming, and encouraging your greatest asset”

...Find out more!

Business Writing

“Those who write clearly have readers, those who write obscurely have commentators” – Albert Camus Purpose To develop

...Find out more!

Professional Image & Grooming

“You are your greatest asset. Put your time, effort and money into training, grooming, and encouraging your greatest asset” – Tom

...Find out more!

Telephone Etiquette for Call Centers

“The telephone is the life-line of any business. Often, the first contact a customer has with a business is through the telephone”

...Find out more!

Telephone Techniques

“The telephone is the life-line of any business. Often, the first contact a customer has with a business is through the telephone”

...Find out more!

Voice Image

“Words mean more than what is set down on paper. It takes the human voice to infuse them with shades of deeper meaning” –

...Find out more!

Language Excellence

“Language is a wonderful thing. It can be used to express thoughts, to conceal thoughts, but more often, to replace thinking”

...Find out more!

Report and Proposal Writing

“What is written without effort is in general read without pleasure” – Samuel Johnson Purpose The programme aims to transmit

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Writing for Customer Service

Purpose “Those who write clearly have readers, those who write obscurely have commentators” – Albert Camus To develop

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Consultative and Relationship based Selling

“The fact is, everyone is in sales. Whatever area you work in, you do have clients and you do need to sell” – Jay Abraham

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Projecting a Professional Image

Workshop Content Recognise the impact of one’s professional image on the organization The link between personal brand and professional

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Demonstrate the Service Vision

Workshop Content Project the Brand Message and demonstrate service delivery in accordance with the vision, mission and values Code of conduct

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Our Trainers & Coaches

Our associate trainers have a strong track record and can support your needs globally, regionally and locally.!

OUR TESTIMONIALS

What Customers Say About Us?

Engaging, enjoyable and meaningful

2 days workshop has impacted and helped me a lot. I did not expect it to be so engaging, enjoyable and meaningful. It has changed my mentality too.

Nanyang Business School

Very impressed

“Overall, very impressed with Sharlyn’s ability to facilitate and deliver.”

Deutsche Bank

Extremely valuable to me personally

Your incisive questions, insights and support have proven extremely valuable to me personally. Especially your topic on grooming and have the right standing/sitting posture.

Nanyang Business School Nanyang Technological University

The best one I ever had

Thank you for the excellent training. I think it's the best one I ever had, and I have learned a lot from you. I hope I can join your other trainings again in future.

Rohde & Schwarz Liu Shuo – Senior Engineer

Great knowledge and training material.

Thank you very much for a great session. Personally I learnt a lot and I am sure this will improve me a great deal in the future. Overall the programme was very good. It will be very useful for future. Great knowledge and training material.

MAS KREEDA

If you have any questions call us on + 65 6438 5191