Building Writing Relationships

“The basic difference between being assertive and being aggressive is how our words and behavior affect the rights and wellbeing of others."

Overview

Earn the trust of your readers. Learn how to write interactively to communicate with your audience and foster relationships that generate mutually beneficial long-term engagements.

Workshop Contents

• Personality Analysis
  
• Assertive Communication
  
• Communication Barriers
  
• Building Rapport
  
• Active Listening Skills and Managing Emotions
  
• Gaining Cooperation
  
• Handling Difficult People
  
• Getting and Giving Feedback
  
• Influencing Others

Duration

1.5-day or 2-day workshop

Learning Outcomes

• Learning how to communicate assertively to suit different functions
  
• Identifying and overcoming barriers of communication to get desired results
  
• Influencing others through communication strategies
• Managing difficult people and gaining cooperation