Business & Cross Cultural Etiquette

“Preservation of one’s own culture does not require contempt or disrespect for other cultures."

Overview

Diversity strengthens the collective. In this course, discover how leaders effectively integrate respect for diversity in their organisation and incorporate diverse opinions in making business decisions for long-term growth.

Workshop Contents

• Definition of Diversity Culture
  
• Components and Levels of Culture
• Norms, Values & Basic Assumptions
  
• Empathy vs. Ethnocentrism
• Working with Specific Cultures
• Communication to Embrace Diversity
• A Model for Business Success
• Role-Plays & Case Studies

Duration

1-day or 2-day workshop

Learning Outcomes

• Describe how to work effectively & productively in a multicultural and diverse context
• Express a global mindset along global competencies for diversity and inclusion
• Apply the right attitude, knowledge & skills
• To build trust, respect, and support communication in a diverse environment