Game Changing Conversation

“Knowing others is wisdom, knowing yourself is enlightenment." ~ Lao Tzu

 

Overview

This workshop will enhance knowledge and develop skills to communicate effectively with confidence and impact.

 

Workshop Contents

  • Know Yourself
  • Managing Emotions Before Engaging in Game Changing Conversations
  • Communication and Assertiveness
  • Skillful Communication
  • Embed the learning – Learning & Action Journal, Peer Sharing

Duration

1-day workshop

 

Learning Outcomes

  • Select how best to effectively and openly communicate with all stakeholders
  • Identify specific behaviors that demonstrate each of the emotional intelligence competencies in the workplace
  • Demonstrate an increase range of emotional intelligence and effective communication skills
  • Practise active listening, self-empowerment and assertive communication for optimising win-win relationships and outcomes
  • Apply the communication model to build skills for a game changing conversation
  • Use specific, clear and fact based language in communication to avoid ambiguity and misunderstanding
  • Create a strategy and an action plan or practise and self-development

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