Interpersonal Communications

“A man’s character may be learned from the adjectives which he habitually uses in conversation." ~ Mark Tawin

Overview

Effective interpersonal skills open doors for better understanding, stronger support and more fun among people. To enhance both personal and organizational development. The participants will improve their self-awareness for communication impact.

Workshop Contents

  • Overcoming Communication Barriers
  • Verbal Communication
  • Building Rapport
  • Personality Analysis
  • Communication Strategies
  • Active Listening Skills
  • Handling Difficult Situations
  • Healing Conversations
  • Getting & Giving Feedback
  • Influencing Others

Duration

1.5-day or 2-day workshop

Learning Outcomes

  • Improve communication skills among superiors, peers, subordinates and customers
  • Achieve prompt action
  • To practice “feel good" communication skills to build relationships positively

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