Interpersonal Communications
“A man’s character may be learned from the adjectives which he habitually uses in conversation." ~ Mark Tawin
Overview
It enhances both personal and organisational development to build a ‘safety zone’. The participants will create their self-awareness of communication impact. They will also be inspired with techniques on how to interact with others to build team harmony, mutual trust and respect.
Workshop Contents
- Overcoming Communication Barriers
- Verbal Communication
- Building Rapport
- Personality Analysis
- Communication Strategies
- Active Listening Skills
- Handling Difficult Situations
- Healing Conversations
- Getting and Giving Feedback
- Influencing Others
Duration
1-1/2 day or 2-day workshop
Learning Outcomes
- Improve communication skills among superiors, peers, subordinates and customers
- Achieve prompt action
- To practice “feel good" communication skills to build relationships positively